Wrinkle Relaxing Injections

Thank you for booking your appointment. The practitioner that will be treating you is Jacqui Simpson. Although you may have already had a consultation, a full consultation will be carried out before your treatment and you will be given the opportunity to ask any further questions. Please do inform the practitioner if anything has changed with your medication or health since your consultation.

Things to remember

• Do not drink alcohol 12 hours prior to treatment.
• You cannot fly for 48 hours after treatment.
• You cannot have treatment if you have taken antibiotics or steroids in the last two weeks or will be taking these medications in the 2 weeks following treatment.
• You cannot have treatment 4 weeks or earlier before a general anaesthetic.
• Inform the practitioner if anything has changed with your medical history. You will be asked to sign a declaration at each appointment.
• Continue to take any prescribed medication as normal. If you are taking warfarin, please bring along your treatment record. It will depend on your INR levels as to whether the treatment can go ahead. If you are taking anti – inflammatory or antiplatelet medication then please be aware you are more likely to bruise.
• Please turn up for your treatment on time. Due to the popularity of the clinics, if you are late for your appointment you may not be unable to have your treatment; the deposit will not be transferred or refunded.
• If you would like some topical anaesthetic applied to the treatment areas before your treatment, please arrive 30 minutes before your appointment time. Please be aware that local anaesthetic cream will increase your chances of bruising.
• Make up and face creams can be applied as normal, full skin cleansing will be carried out prior to treatment.

Terms & Conditions

Prior to treatment a £20 non-refundable deposit is required. In the event the appointment is cancelled or missed then the deposit is taken to cover administration costs. Deposits will be transferred for the same treatment providing a minimum of 72 hours notice is given. Please remember we do not have facilities to take card payments. Payment can be made in cash, cheque (with a valid guarantee card), paypal or bank transfer. Treatments should be expected to take 20 minutes, with an additional 30 minutes if local anaesthesia is applied. All efforts will be made to ensure where reasonably practical your treatment will be on time.

For at least 4 hours post treatment:

• Nothing to bring heat to your forehead, this includes; no exercise, no hot baths, shower’s, washing face, sunbathing, sun beds, wearing headwear.
• No washing, styling (with heat), drying hair.
• No excessive bending over for example hoovering, ironing.
• No make-up or face products.

For at least 24 hours post treatment:

• No alcohol.

For at least 48 hours post treatment:

• No Flying.

Within 2 weeks post treatment:

• Please inform your Doctor you have had this treatment should you be required to take antibiotics or steroids.

Within 4 weeks post treatment:

• Please inform your Doctor should you be required to undergo a general anaesthetic.

Terms & Conditions

The two-week review appointment needs to be taken between 14 & 28 days post procedure. The clinics are held usually once a week. Should you require this review, it is your responsibility to ensure the clinic dates for treatment and review are convenient prior to treatment. Should you fail to attend your review appointment or amend without giving 72 hours notice then a £20 charge will be made for a new appointment, which must be taken within 28 days of initial treatment.

If treatment is booked on the day of consultation then this £20 will be used as a deposit towards the treatment cost. In the event of the treatment being deemed unsuitable or the client wishes to not go ahead with treatment, no refund will be given. The £20 charge is a consultation fee.

After 28 days following initial treatment, you are welcome to make an appointment for a review at any time. However, no further product will be injected. In the unlikely event you feel you require further product following your two-week review then this will be charged at £60 per area and will only be carried out following a safety assessment. This charge applies if you have missed the window for your initial post treatment review and are wanting more product. This must be 14 days after your review appointment and within 12 weeks of original treatment. After this time full treatment prices will be applied.

We have lots of enquiries asking "do you use the real Botox?". Some have called it the purest form; other products are labelled as cheaper and weaker. Here are the facts:

• Prior to cosmetic treatments, Botox has been in use for many other medicinal purposes. Botox is manufactured by Allergen and in 2006 was granted a licence in the UK; it was repackaged under the name Vistabel.
• The same process then occurred with other botulinums, which were used for medical purposes, but when licensed for cosmetic uses in the UK were then rebranded. Other names you may see are Dysport, Azzalure, Xeomin, and Bocuture. At this point in time, there is very little other than the name and packaging to differentiate between the products. There is currently a systematic review in process, which is further examining this.
• We use all products; this will be discussed with you at your consultation. All products are prescription only and will only be ordered if the practitioner is able to treat you.

You will be given a 20-minute treatment slot (plus 30 minutes if you require topical anaesthetic).

The treatment takes approximately 7-14 days to take effect, however optimum results will be seen at day 30.

The manufacturer’s guide of how long a treatment lasts is around 4 months. This will vary between product. No personal guarantees can be given to individuals. The duration between treatments is dependent of the individual’s desired effect. It is recommended that a minimum of 12 weeks be left between treatments.

It is always a good idea to be honest with your GP about any private treatment you have had. This will enable your personal medical records to be kept up to date. Certain cosmetic treatments can potentially interact or affect past or future treatment. Following treatment, should you feel unwell or have concerns you have had a reaction you should contact your practitioner in the first instance. In the event you become acutely short of breath or experience swallowing difficulties, emergency medical care should be sought immediately.

Botulinum toxin injections are prescription injections only. A consultation is essential prior to any treatment being offered. There are certain medical conditions in which this treatment would not be suitable. There are a wide range of cosmetic treatments available; it is possible that an alternative treatment may be more suitable.

It is highly unlikely you will see no effect from treatment. Results vary between clients and lifestyle factors have an influence on the end result. At your consultation, your practitioner will discuss what results you will have, however no individual guarantees can be given. It must be noted you are paying for a product and service, so no refund or partial refund will be given regardless of results.

It is highly unlikely you will see no effect from treatment. Results vary between clients and lifestyle factors have an influence on the end result. At your consultation, your practitioner will discuss what results you will have, however no individual guarantees can be given. It must be noted you are paying for a product and service, so no refund or partial refund will be given regardless of results.

As with all cosmetic treatments, there is a risk of side effects. As with any injections, this could cause you pain, bleeding, inflammation or bruising. Less common side effects are facial paralysis, ptosis and nerve damage. Because of this we advise that you do not have your treatment close to an important event.

The treatment is carried out with a series of injections using a short fine needle. However we cannot guarantee it is pain free, as it is a needle piercing your skin. You are welcome to have a local anaesthetic cream applied topically to your skin beforehand. This requires you to come in half an hour before your appointment time.

All products are dispensed from a UK pharmacy.

Botulinum toxin is manufactured in powder form. It must be reconstituted with a soluble substance to enable it to be injected. Adding more soluble than is required will inactivate the product. The guidelines for reconstitution are adhered to at all times.

The strictest standards are followed in infection prevention and control. The treatments are carried out in a clean environment, your practitioner will be wearing PPE (Personal Protective Equipment) to protect both parties. Your skin will be cleansed prior to injection. Please do not be afraid to ask your practitioner to wash her hands in front of you.

Jacqui has been a nurse for 14 years and has three years’ experience in advanced aesthetics. Educated to master’s level, Jacqui has been on basic, advanced and master class courses. Jacqui ensures she attends at least one aesthetics course a year generally in current treatments she is delivering as well as attending courses in new treatments. This to ensure that the highest standards are being maintained along with cutting edge techniques.

The look you desire will be discussed prior to treatment. Many people ask to have as little movement as possible following treatment or seek the ‘frozen’ look - of course your desires will be taken into consideration.

However it is paramount that your expectations are realistic. If the treatment leaves you with little or no movement then please note this will not stay like this until your next treatment. The product will have optimum results at day 30 following your injections. After this it will begin to wear off gradually with movement returning.

No guarantees can be given regarding the duration of the effects. Effects also may vary at different treatments. Please be assured that the maximum safe dose will be used and that your safety and satisfaction is priority.

Should you feel after treatment that you have less movement than you would like, unfortunately nothing can be done to reverse the treatment, but it will wear off. Please inform your practitioner that you felt the effects were too strong and the dose will be adjusted at your next treatment.